About Jody Glynn Patrick

Jody is President of Glynn Patrick & Associates, which provides management consulting, executive coaching and strategic planning services. She is Publisher Emeritus of In Business magazine, which she published for 17 years. Selected as the “U.S. Business Journalist of the Year” in 2007 in Washington, DC, by the U.S. Small Business Administration, Jody has been a business reporter, editor, radio talk show host , and has won other state and national journalism awards. At the same time, she has helped corporate clients grow their businesses -- the basis for her practical coaching advice here. She also was the 2005 Athena Award recipient for her leadership role in mentoring other professional women. Jody will be talking with you weekly on TDS’ blog to share her insights and tips from the C-Suite perspective. Follow on G+.
Author Archive | Jody Glynn Patrick
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3 Steps Toward Brand-Worthy Customer Service

Google “customer service horror story” and you have 24,300,000 results to choose from. On the more positive side of customer service, here’s one easy link… more...
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4 Attitude Adjustment Exercises

Maximizing Workplace Satisfaction: 4 Attitude Adjustment Exercises An elderly gentleman was asked by a traveler on the road to describe the nature of the people… more...
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When the Boss is the Problem…

Anyone can manage, but is your manager really emotionally or intellectually equipped to lead? Wish you could turn the tables and evaluate your manager —… more...
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Content Marketing vs. Marketing Content  - How to get more online attention

Content Marketing vs. Marketing Content – How to get more online attention

If you own or market a business service or product today, welcome to my world: in addition to your core business, you, too, are now… more...
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Content Marketing vs. Marketing Content --  How to get more online attention

Content Marketing vs. Marketing Content — How to get more online attention

If you own or market a business service or product today, welcome to my world: in addition to your core business, you, too, are now… more...
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Three minute quiz: What’s your advertising IQ?

What’s your adIQ? I’m often asked what makes an effective ad in a magazine. How versed are you on the intersection of design and influence?… more...
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Showrooming: Opportunity or retailer’s worst nightmare?

Let’s say a builder goes to Sears to see a saw. They note the name brand and price and then they Google it, see where… more...
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“Accidental” salesperson? Here’s how to make more “purposeful” sales!

International sales trainer Chris Lytle, author of “The Accidental Salesperson”, once told me, “Most people ‘wind up’ in sales. It only truly becomes a profession… more...
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Four ways to tip business (or personal) negotiations in your favor

You make concessions and/or prevail in small ways or debates every day and are probably pretty good at communicating your needs or value to colleagues… more...
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