About Rick Paine

Rick Paine is a supervisor in the TDS Customer Repair department. He has been in the phone business for 33 years and has done a wide variety of jobs, all in the technical side of the business. For over 20 years, he was a Central Office technician, who worked on the equipment that provides dial tone and routes call to and from our customers. When he started working in the phone business, it was for an independent telephone company, Arvig Telephone that was later acquired by TDS Telecom in August 1994. In the early days there were still mechanical offices in some of our exchanges, while others had some first generation electronic switching offices. During the years, he has also done inside wiring, repaired outside cable problems, worked on two-way radios and microwave systems, installed and maintained PBX’s and key systems, and a number of other tasks too numerous to detail at this time. Rick will be your resource for all things Tips and Advice in our Blog. He’s seen and done it all in the telecom business.
Author Archive | Rick Paine

Appointment Windows and Maintenance Windows – What are they?

When my tech staff and I are out in the community working in your homes and businesses we often get asked this question, so here’s… more...
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switch 2

Did you know that Minnesota has one of the largest free calling areas in the world?

Calling Across the Street, or Around the World Being able to pick up your phone and essentially call anyone, anywhere, at any time is something… more...
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switch room

How does local phone service work? A brief overview

Providing local telephone service may seem fairly simple on the surface. Your phone rings, you answer it, and carry on a conversation with a neighbor,… more...
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Voice Over IP Phone

Watson heard…and the rest is history

#gallery-1 { margin: auto; } #gallery-1 .gallery-item { float: left; margin-top: 10px; text-align: center; width: 33%; } #gallery-1 img { border: 2px solid #cfcfcf; }… more...
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