Tag Archives | TDS Tips
TDS Business

In case you missed it: Custom On-Hold Music & Messages

This month's managedIP webinar was an important one. In a time where customer service is paramount, you never want to put a customer on hold. Of course, that’s not realistic, and sometimes you have to.
Read full story
book-address-book-learning-learn-159751

Do you suffer from IDS – Irritable Desk Syndrome?

Researchers at NEC-Mitsubishi, questioned 2,000 office workers and found many to be suffering from "Irritable Desk Syndrome" (IDS). It was so named after the survey discovered that 40% said they were "infuriated by too much clutter and paper on their desks but could not be bothered to do anything about it."
Read full story
Businessman using mobile phone communication technology

managedIP Webinar: Custom On-Hold Music & Messages

Today’s managedIP webinar is an important one. In a time where customer service is paramount, you never want to put a customer on hold. Of course, that’s not realistic, and sometimes you have to.
Read full story
Bryce8

Your Business Skills vs. African Challenges

How do your business skills measure up to African challenges? Each day we work we build skills whether that is learning to communicate just that extra bit better or discovering a new way to use Excel. But are any of them useful when you leave the comfort of the familiar and go to a foreign country and culture?
Read full story
OLYMPUS DIGITAL CAMERA

Need an empathy cushion for that manager’s chair?

Empathy, or the ability to embrace a true understanding of another’s feelings or sentiments, is often cited as a key trait for employees today. However, if that soft skill is to become a workplace expectation, leadership must embrace and exhibit the behavior first.
Read full story
V1

Sweet ideas for celebrating Valentine’s Day in the workplace

Who says, in these politically correct times, that we can’t celebrate traditional holidays and inject a little fun in the workplace without stepping on hearts? Here’s a list of sweet ideas to mark Valentine’s Day in a way that includes everyone, regardless of their current romantic status, and shows that your company has a caring heart.
Read full story
motivaiton

Robert Jordan: A case study in dogged determination

Robert Jordan is a case study worth knowing and replicating. From driving truck to founding a company, this is his journey.
Read full story