Tag Archives | twitter
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It’s not over until the customer says so

“Your most unhappy customers are your greatest source for learning.” Microsoft founder and multi-billionaire Bill Gates, is credited with this quote. If that’s the case… more...
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I’m in love with Twitter and I don’t care who knows!

I confess. I’m a news junkie. That’s why I began to fall in love with Twitter several years ago. Now that I’ve discovered Twitter to… more...
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06-20-13 Social media and crisis communication

Social media and crisis communications

Fire. Tornado. Flood. Product recall. Power outage. How will your company effectively communicate with employees and customers if a crisis occurs? Do you have a… more...
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4 Smart Ways to Leverage Twitter for Your Small Business

Last week I was speaking with a small business owner who asked me if I really thought Twitter or Facebook was a worthwhile investment in… more...
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