Control what you can

Picture courtesy of People.com

Picture courtesy of People.com

Earlier this week portions of the Southeast U.S. received as much as three inches of snow according to The Weather Channel. The Southeast rarely gets snow and as a result major cities like Atlanta, Georgia, were brought to a standstill. According to reports from CNN, which is headquartered in Atlanta, some 400 children were forced to spend the night at school. Others slept on stranded buses. The National Guard and state police were called in to escort 2,000 school children home across the peach state.

Photos from social media show stranded shoppers and their families sleeping in stores aisles. Motorists didn’t fare any better. According to NBC News many were forced to sleep in their cars overnight. Others abandoned their vehicles on the side of the road. In Atlanta alone there were 940 confirmed accidents. One hundred of them involved injuries.

Sometimes things happen that are out of your control. Like when the Internet goes down. For those who rely on VoIP (Voice-over-Internet-Protocol) technology to fulfill their telecommunications needs this can be extremely problematic. So, how do you stop your VoIP phone service from going down with your Internet service?

In Software Advice’s recent Hello Operator article, Don Sadler’s number one suggestion is to choose a system with built-in redundancy and call continuity. TDS Telecom’s business VoIP solution, managedIP Hosted, is made up of geographically distributed and redundant server clusters. According to Andrew Agnew, TDS’ commercial product manager, “By having redundant network elements in different areas, TDS can help ensure that managedIP service is not impacted by a single geographically isolated outage.” Agnew adds, “There’s also redundant connectivity between the server clusters and core routers.”

managedIP is a hosted service, which means all call set-up and routing takes place in a TDS data center and includes line registration monitoring. So, if a facility loses connectivity or experiences a power failure, managedIP’s disaster redirect service will automatically reroute calls to a number preselected by the customer. Agnew says, “TDS also provides analog services that could be used as the destination of forwarded calls or back-up for placing calls.”

It may not be possible to plan for every thing that can go wrong, like snowstorms that cripple entire cities. But, there are some things you can do to protect yourself and your business in case of an emergency.

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About Barclay Pollak

Barclay Pollak is an award winning journalist and proud to be a member of the Corporate Communications team at TDS Telecommunications Corp. (TDS®) in Madison, Wis. Barclay joined the team in April of 2013. Before that Barclay worked as an Anchor/ Reporter for the NBC affiliate in Madison. While at NBC-15 Barclay was recognized by several organizations for his contributions to the television news industry. They include the Wisconsin Broadcasters Association, the Radio Television Digital News Association (Edward R. Murrow Regional Award) and the Chicago/Midwest National Academy of Television Arts and Sciences (2012 Emmy Nominee). When he’s not working Barclay enjoys cheering for all the sports teams in Wisconsin. Barclay’s a University of Wisconsin-Madison alumnus and a huge fan of Badger athletics. Barclay is fascinated by the ever changing world of technology and spends a fair amount of his free time reading about the latest and greatest developments online. When Barclay’s not learning about technology he’s scouring the Internet in search of freeware. Barclay has an 8-year-old daughter and lives with his girlfriend of almost five years on Madison’s southwest side. Follow on G+.

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