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People's mandala - 12 hands

How to manage effective virtual teams

By on December 13, 2012 in Tips & Advice
Whatever size company you own or work for, chances are at some point you will be in the position where you need to manage virtual… more...
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80-20-rule

The 80/20 Rule: Why it Matters to Your Company

By on December 11, 2012 in Tips & Advice
Yes, it is more than chance that 20% of your company’s workforce pulls 80% of the load, or that 20% of your customers comprise 80%… more...
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trucksmile

3 Steps Toward Brand-Worthy Customer Service

By on December 6, 2012 in Tips & Advice
Google “customer service horror story” and you have 24,300,000 results to choose from. On the more positive side of customer service, here’s one easy link… more...
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dos-and-donts

Leggings are not pants

By on November 30, 2012 in Tips & Advice
America is in the middle of a fashion revolution. Casual Friday is giving way to casual every day. Here at TDS, we’ve adopted a casual… more...
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old man village

4 Attitude Adjustment Exercises

By on November 27, 2012 in Tips & Advice
Maximizing Workplace Satisfaction: 4 Attitude Adjustment Exercises An elderly gentleman was asked by a traveler on the road to describe the nature of the people… more...
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232435-1

Social Media and Customer Service – How to make it work

By on November 26, 2012 in Tips & Advice
It’s hard to remember a day when social media didn’t exist. It’s sort of like trying to remember how I got my work done without… more...
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tommytrc

Tommytrc’s Five Key Ingredients for Social Media Engagement- the final ingredient…

By on November 22, 2012 in Tips & Advice
Last but not least, one of the most important ingredients to a social media engagement is family. Like salt in your favorite batch of chocolate… more...
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S

Telecommuting increases productivity. Is it for you?

By on November 21, 2012 in Tips & Advice
Telecommuting is great and I should know. I have a long (50 min. each way) commute to work 4 days a week. That 5th day… more...
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115428

When the Boss is the Problem…

By on November 20, 2012 in Tips & Advice
Anyone can manage, but is your manager really emotionally or intellectually equipped to lead? Wish you could turn the tables and evaluate your manager —… more...
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