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How to Better Manage Your Manager

An “open door policy” means a manager enjoys and is available for discussion with staff about what they are doing, or what company resources might… more...
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How does local phone service work? A brief overview

Providing local telephone service may seem fairly simple on the surface. Your phone rings, you answer it, and carry on a conversation with a neighbor,… more...
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Five ways to avoid being held hostage in staff meetings

“A voice says, ‘If I can raise a minor matter, Mr. Chairman …’ and with a horrible wooden feeling in your stomach you know, now,… more...
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Three Ways to Up Your Leadership Quotient

Jack Zenge and Joseph Folkman recently fueled a media brushfire when they made public the findings of their 2011 research study of executive management. After… more...
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Voice Over IP Phone

Watson heard…and the rest is history

Sometimes I wonder how Alexander Graham Bell would react if he was able to see what the humble beginnings of the telephone have evolved into… more...
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3 ways to inject sanity (and control) back into your workday from InBusiness

We all have the occasional difficult workday, but if your hump-days are outnumbering your “Gee, I can’t wait to get to work!” days, here are… more...
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Coffee Break with Dave

At TDS the employees often joke that our CEO Dave Wittwer could never pull off a performance on the hit reality TV show Undercover Boss…not… more...
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5 ways to measure ROI & productivity increases

VoIP is gaining traction in the business world, cementing itself as a cornerstone technology. In fact, more than 79 percent of U.S. businesses are projected… more...
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Is there value in business VoIP?

Studies show that IP (Internet Protocol) communications can reduce a business’s overall costs anywhere from 3 to 40 percent. With telecom costs representing 10 percent… more...
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