The 80/20 Rule: Why it Matters to Your Company

Yes, it is more than chance that 20% of your company’s workforce pulls 80% of the load, or that 20% of your customers comprise 80%… more...
Read full story

3 Steps Toward Brand-Worthy Customer Service

Google “customer service horror story” and you have 24,300,000 results to choose from. On the more positive side of customer service, here’s one easy link… more...
Read full story
St Stephens_Food Pantry5

Doing good is good for business

There are so many charity organizations asking for help (needing help) this time of year. How does your business select what organization, event or activity… more...
Read full story

Phones for a penny. Yes, a penny!

It’s almost the end of the year. Is your budget depleted? If so, now is the perfect time to switch to TDS managedIP Hosted. Why?… more...
Read full story

Leggings are not pants

America is in the middle of a fashion revolution. Casual Friday is giving way to casual every day. Here at TDS, we’ve adopted a casual… more...
Read full story
old man village

4 Attitude Adjustment Exercises

Maximizing Workplace Satisfaction: 4 Attitude Adjustment Exercises An elderly gentleman was asked by a traveler on the road to describe the nature of the people… more...
Read full story

Social Media and Customer Service – How to make it work

It’s hard to remember a day when social media didn’t exist. It’s sort of like trying to remember how I got my work done without… more...
Read full story

Tommytrc’s Five Key Ingredients for Social Media Engagement- the final ingredient…

Last but not least, one of the most important ingredients to a social media engagement is family. Like salt in your favorite batch of chocolate… more...
Read full story

Telecommuting increases productivity. Is it for you?

Telecommuting is great and I should know. I have a long (50 min. each way) commute to work 4 days a week. That 5th day… more...
Read full story