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Literally the most popular reason to switch to hosted business VoIP

Grammar geeks and English majors literally collapsed on their fainting couches when recently confronted with this shocking blow to everything they hold dear: That’s right.… more...
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Customer Appreciation, keeping gratitude at the heart of the biz

At times I feel like the term “customer appreciation” has come to be synonymous with rewards programs, loyalty incentives, and flashy gimmicks. To me this… more...
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Benefits packages for a younger workplace

In a recent posting for Bloomberg Business, reporter Leonid Bershidsky noted that Google – which tops Fortune’s list of “Best Companies to Work For” year… more...
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Better sales results through proper tracking

If you have an interaction of any kind with a prospect – even if he or she tells you “no” the first time, that lead… more...
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Your Brand – The entire sum of what you do!

Large companies have a lot going for them when it comes to their brand. Their logo is instantly recognized, their products and packaging are familiar… more...
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Position yourself for promotion

Most people aspire to be on a higher rung of the corporate ladder than the one on which they started. That transition doesn’t happen overnight.… more...
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What Boomers don’t get about Millennials … and vice-versa

If Baby Boomers redefined America in the 1960s, the Millennials will get their chance in 2025, when they will comprise 75% of the workforce. Largely… more...
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5 voicemail greeting tips

You’re probably thinking I’m writing this story about 10 years too late. After all who even leaves voicemails anymore? Thanks to email, texting and social… more...
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Swimming with the sharks 2

(Missed part 1? Read it here.) Later in the day I was taken over to the Shark Tank set to film the “jitters,” the 30… more...
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