Tag Archives | loyalty
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The real measure of employee engagement

By on March 30, 2015 in Tips & Advice
Blogger Jason Mueller shares the one question that will help you determine if your employees are engaged.
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Reducing the risk of creating dissatisfied customers

By on July 10, 2014 in Tips & Advice
It's cheaper to keep customers happy than it is to fight for the loyalty of a dissatisfied customer. Blogger Rick Swanson explains.
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Customer Appreciation, keeping gratitude at the heart of the biz

By on August 21, 2013 in Tips & Advice
At times I feel like the term “customer appreciation” has come to be synonymous with rewards programs, loyalty incentives, and flashy gimmicks. To me this… more...
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