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Businessman using mobile phone communication technology

managedIP Webinar: Custom On-Hold Music & Messages

Today’s managedIP webinar is an important one. In a time where customer service is paramount, you never want to put a customer on hold. Of course, that’s not realistic, and sometimes you have to.
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Bryce8

Your Business Skills vs. African Challenges

How do your business skills measure up to African challenges? Each day we work we build skills whether that is learning to communicate just that extra bit better or discovering a new way to use Excel. But are any of them useful when you leave the comfort of the familiar and go to a foreign country and culture?
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Need an empathy cushion for that manager’s chair?

Empathy, or the ability to embrace a true understanding of another’s feelings or sentiments, is often cited as a key trait for employees today. However, if that soft skill is to become a workplace expectation, leadership must embrace and exhibit the behavior first.
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V1

Sweet ideas for celebrating Valentine’s Day in the workplace

Who says, in these politically correct times, that we can’t celebrate traditional holidays and inject a little fun in the workplace without stepping on hearts? Here’s a list of sweet ideas to mark Valentine’s Day in a way that includes everyone, regardless of their current romantic status, and shows that your company has a caring heart.
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motivaiton

Robert Jordan: A case study in dogged determination

Robert Jordan is a case study worth knowing and replicating. From driving truck to founding a company, this is his journey.
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