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Combat the shorter holiday shopping season with social media

By on November 8, 2013 in Tips & Advice
A shorter holiday shopping season means more competition for those holiday dollars. Read how social media could provide your business with an advantage in the fight for consumer's cash.
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It’s not over until the customer says so

By on September 13, 2013 in Tips & Advice
“Your most unhappy customers are your greatest source for learning.” Microsoft founder and multi-billionaire Bill Gates, is credited with this quote. If that’s the case… more...
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I’m in love with Twitter and I don’t care who knows!

By on September 11, 2013 in Tips & Advice
I confess. I’m a news junkie. That’s why I began to fall in love with Twitter several years ago. Now that I’ve discovered Twitter to… more...
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06-20-13 Social media and crisis communication

Social media and crisis communications

By on June 20, 2013 in Tips & Advice
Fire. Tornado. Flood. Product recall. Power outage. How will your company effectively communicate with employees and customers if a crisis occurs? Do you have a… more...
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4 Smart Ways to Leverage Twitter for Your Small Business

By on January 24, 2013 in Tips & Advice
Last week I was speaking with a small business owner who asked me if I really thought Twitter or Facebook was a worthwhile investment in… more...
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