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Is there value in business VoIP?

Studies show that IP (Internet Protocol) communications can reduce a business’s overall costs anywhere from 3 to 40 percent. With telecom costs representing 10 percent of the typical IT fixed expense budget, the value of business Voice over Internet Protocol (VoIP) can add up quickly. A new TDS Telecommunications Corp. (TDS(R)) white paper offers insights into the value in business VoIP.

“Businesses are switching to a VoIP-based technology for productivity and efficiency gains, to have a scalable system that grows with them, and to be prepared should disaster strike,” says Joe Kramschuster, director of Commercial Product Management at TDS. “Cost-savings are also one of the top reasons businesses are switching.”

VoIP is becoming a cornerstone technology helping businesses and employees communicate and collaborate anytime, anywhere, from any device. VoIP has the ability to integrate voice and data applications to a single, unified network. The result: businesses realize lower network management costs, streamline customer service, and increase productivity.

In a pilot study at one of its corporate sites, Intel was able to document dramatic productivity increases with VoIP. The company measured times to perform a range of tasks with the VoIP system compared to its legacy phone system. They discovered scheduling a conference bridge was 7 times faster with VoIP; receiving a fax was 31 times faster. Calculating the time saved on a range of tasks, Intel determined that the typical worker saved 2.7 days per year.

VoIP can revolutionize a business’s communications and provide real bottom-line benefits. With upfront planning and foresight, businesses can gain a rapid return on their VoIP investment. For more details about the value in business VoIP, read our white paper, Finding the Value in Business VoIP.

For more information about TDS, visit or call 1-866-9-TDSBIZ.

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