Tag Archives | TDS Advice
changemanagement11

Helping your team deal with change

While it’s understood that a business must and will change over time to better meet the growing expectations of its customers, it’s also just as natural for people to resist change. Here’s my checklist of the steps I found helpful to minimize employee pushback and distractions.
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Tips for a great summer event

Ready for a break in routine and a fun, relaxing time at a summer office party?
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How to invest your first 90 days as the new manager.

Congrats on your hire or promotion! But before you take your new authority for a spin, let’s take your natural enthusiasm (or qualms) for leading a new team and slow it down, back it up, and set a course that’s really going to serve you well as the organization’s designated driver.
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Do you suffer from IDS – Irritable Desk Syndrome?

Researchers at NEC-Mitsubishi, questioned 2,000 office workers and found many to be suffering from "Irritable Desk Syndrome" (IDS). It was so named after the survey discovered that 40% said they were "infuriated by too much clutter and paper on their desks but could not be bothered to do anything about it."
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managedIP Webinar: Custom On-Hold Music & Messages

Today’s managedIP webinar is an important one. In a time where customer service is paramount, you never want to put a customer on hold. Of course, that’s not realistic, and sometimes you have to.
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