Ty Kiisel

4 Secrets to Create “Regulars” Out of Regular Customers

By on December 20, 2012 in Tips & Advice
Repeat customers are the lifeblood of small business. I don’t think it matters if you own a local restaurant or a hardware store – small… more...
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People's mandala - 12 hands

How to manage effective virtual teams

By on December 13, 2012 in Tips & Advice
Whatever size company you own or work for, chances are at some point you will be in the position where you need to manage virtual… more...
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80-20-rule

The 80/20 Rule: Why it Matters to Your Company

By on December 11, 2012 in Tips & Advice
Yes, it is more than chance that 20% of your company’s workforce pulls 80% of the load, or that 20% of your customers comprise 80%… more...
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trucksmile

3 Steps Toward Brand-Worthy Customer Service

By on December 6, 2012 in Tips & Advice
Google “customer service horror story” and you have 24,300,000 results to choose from. On the more positive side of customer service, here’s one easy link… more...
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St Stephens_Food Pantry5

Doing good is good for business

By on December 4, 2012 in Products
There are so many charity organizations asking for help (needing help) this time of year. How does your business select what organization, event or activity… more...
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Penny

Phones for a penny. Yes, a penny!

By on December 3, 2012 in Products
It’s almost the end of the year. Is your budget depleted? If so, now is the perfect time to switch to TDS managedIP Hosted. Why?… more...
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dos-and-donts

Leggings are not pants

By on November 30, 2012 in Tips & Advice
America is in the middle of a fashion revolution. Casual Friday is giving way to casual every day. Here at TDS, we’ve adopted a casual… more...
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old man village

4 Attitude Adjustment Exercises

By on November 27, 2012 in Tips & Advice
Maximizing Workplace Satisfaction: 4 Attitude Adjustment Exercises An elderly gentleman was asked by a traveler on the road to describe the nature of the people… more...
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232435-1

Social Media and Customer Service – How to make it work

By on November 26, 2012 in Tips & Advice
It’s hard to remember a day when social media didn’t exist. It’s sort of like trying to remember how I got my work done without… more...
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